Return Policy

Last Updated: February 19, 2026

This Return Policy applies to all purchases made from Classic Automotive Specialties, Inc. d/b/a Classic Dash (“Classic Dash,” “we,” “our,” or “us”). By placing an order, you agree to this Return Policy, our Terms & Conditions, and our Shipping Policy.

1. Return Eligibility Overview

Most standard, non-custom products may be eligible for return if they meet all conditions outlined below.

All returns require prior authorization from Classic Dash. Unauthorized returns will be refused.

2. Return Window

  • Return requests must be initiated within 30 days of the delivery date
  • No returns will be accepted after 30 days for any reason

The delivery date is determined by carrier tracking confirmation.

2A. Shortages & Missing Items

Any shortage, missing item, or incorrect item claim must be reported to Classic Dash within thirty (30) days of delivery, as confirmed by carrier tracking.

Claims reported after this period may not be honored. Customers should inspect all shipments promptly upon receipt.

3. Conditions of Return

To qualify for a return, products must be:

  • Unused, uninstalled, and unmodified
  • In original packaging
  • Complete with all parts, hardware, manuals, and accessories
  • Free of damage, scratches, marks, or signs of installation

Products that do not meet these conditions will be rejected or returned to the customer at the customer’s expense.

If any parts, hardware, manuals, or components are missing, the return may be rejected, and no refund or credit will be issued.

4. Non-Returnable Items

The following items are not eligible for return:

  • Custom, special-order, or modified products
  • Electrical components once removed from original packaging
  • Gauges or electronics that have been opened or installed
  • Loose accessories or clearance items marked “Final Sale”
  • Products damaged due to improper installation, misuse, or modification
  • Gift cards

5. Return Authorization (RGA) Process

All returns require a Return Goods Authorization (RGA) number.

To request an RGA:

  • Contact Classic Dash customer service prior to shipping
  • Provide your order number and reason for return
  • An RGA number and return instructions will be issued if approved

Returns shipped without an RGA number clearly marked on the package will be refused.

6. Return Shipping Responsibilities

  • Customers are responsible for all return shipping costs
  • Return shipments must be prepaid and insured
  • COD shipments will be refused

Classic Dash will only cover return shipping costs if the return is due to a verified company error.

7. Restocking Fees

Approved returns are subject to a 25% restocking fee, which covers inspection, handling, processing, and repackaging costs.

Restocking fees:

  • Apply to all eligible returns unless otherwise stated in writing
  • Are deducted from the refund amount
  • Apply to partial returns where applicable

8. Refund Processing

  • Refunds are issued to the original form of payment
  • Refunds are processed within 7–14 business days after the returned product is received and inspected
  • Original shipping charges are non-refundable, except where required by law

9. Exchanges & Store Credit

At Classic Dash’s discretion, returns may be eligible for:

  • Exchange
  • Store credit in lieu of refund

Store credit has no cash value and cannot be redeemed for cash.

10. Shipping Damage & Transit Claims

Damage or loss occurring during shipment is the responsibility of the carrier.

If your order arrives damaged:

  • Inspect the package immediately upon delivery
  • Retain all packaging materials
  • File a damage claim directly with the carrier within 10 days of delivery

Classic Dash may assist with documentation but is not responsible for carrier claim outcomes.

11. Warranty Claims vs. Returns

Returns and warranty claims are separate processes.

Warranty claims:

  • Are governed by the Classic Dash Limited Warranty
  • Apply only to defects in materials or workmanship
  • Do not cover labor, installation, misuse, modification, or normal wear and tear
  • Must follow the applicable warranty process and are not subject to return timelines or restocking fees

Third-Party Product Warranties

Certain third-party products sold by Classic Dash are covered by manufacturer warranties and are not serviced directly by Classic Dash.

Applicable manufacturer warranties include:

  • AutoMeter® gauges: One (1) year manufacturer warranty from the original date of purchase
  • Veethree® gauges: Two (2) year manufacturer warranty from the original date of purchase
  • Holley® digital dash units: All warranty claims must be submitted directly through the manufacturer at www.holley.com

Warranty coverage, terms, conditions, and claim processing for third-party products are determined solely by the manufacturer. Classic Dash does not provide additional warranty coverage, service, or support for third-party products beyond facilitating the original sale.

12. Refused or Undeliverable Shipments

Orders refused or returned due to:

  • Unpaid customs or import fees
  • Incorrect shipping address
  • Failure to accept delivery

May be subject to:

  • Return shipping costs
  • Restocking fees
  • Deductions from any refund issued

13. Policy Changes

Classic Dash reserves the right to update this Return Policy at any time. Changes take effect upon posting and apply to future orders only.

14. Contact Information

For return questions or RGA requests, please contact:

Classic Automotive Specialties, Inc. (d/b/a Classic Dash)

📧 [email protected]
🌐 https://classicdash.com