All returns for new or used merchandise must be pre-approved by Classic Dash and issued an RGA (Returned Goods Authorization) number. This number must be written on the package. Call our customer service team at 866.882.3525 to obtain an RGA on your return.
Gauges that have been removed from the original factory packaging are non-returnable. Accessories (senders, adapters, etc.) removed from their original packaging are non-returnable as well. If any parts or individual components are missing from the part you are trying to return, those parts are deemed non-returnable and no credit will be issued.
All freight on returns must be prepaid. We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Products must be in their original packaging. A 25% restocking fee will be charged automatically due to credit card processing costs, shipping costs, labor costs, etc.
You should expect to receive your refund within four weeks of giving your package to the return shipper; however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time that it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Gift cards are not eligible for return.
NO RETURNS ACCEPTED AFTER 30 DAYS.
PLEASE CHECK THE CONTENTS OF YOUR SHIPMENT IMMEDIATELY
All claims for damage in transit must be made by the customer directly with the carrier.
The carrier assumes responsibility for safe delivery upon acceptance of the shipment. Items ship by Classic Dash are meticulously packaged or pre-packaged in compliance with carrier requirements. Classic Dash is not responsible for damage incurred in transit.
Within 30 days of receiving your shipment, shortage or missing item claims discovered by careful examination of the shipment must be called in directly to Classic Dash.